Terms of Service
Overview
Welcome to Luminatee. These Terms of Service (“Terms”) set out the rules and conditions that apply when you access our website, purchase our products, or use any services provided through Luminatee.
By browsing our website or submitting an order, you agree to these Terms and to the other policies made available on our website, including our Privacy Policy, Shipping Policy, Payment Methods, and Refund, Return & Exchange Policy.
If you do not agree with these Terms, please do not use our website or services.
Business Information
Luminatee
Address: 9920 SW Tigard St, Portland, OR 97223, United States
Email: [email protected]
Phone: +1 (213) 377-0499
Payment Processing
Luminatee works with established third-party payment providers to securely process customer transactions. Depending on availability and location, these providers may include PayPal, Stripe, Airwallex, and other payment options displayed during checkout.
Complete credit or debit card information is processed by the applicable payment provider and is not stored directly on Luminatee’s servers.
By submitting an order, you authorize the applicable payment provider to charge your selected payment method for the total amount displayed at checkout.
Acceptable Use
When accessing or using Luminatee, you agree that you will not:
- Use our website for unlawful or prohibited purposes.
- Violate applicable laws, regulations, or the rights of others.
- Infringe copyrights, trademarks, or other intellectual property rights.
- Provide false, fraudulent, or misleading information.
- Upload, transmit, or distribute malicious, harmful, illegal, or unauthorized content.
- Attempt to interfere with the security, functionality, or normal operation of our website.
- Use our website to engage in fraudulent transactions or other abusive activities.
Luminatee reserves the right to refuse service, restrict website access, or cancel orders when we reasonably believe these Terms have been violated.
Online Store Terms
By placing an order with Luminatee, you confirm that you are legally permitted to enter into a binding agreement or have obtained the consent of a parent or legal guardian where required by applicable law.
You agree to use our website, products, and services only for lawful purposes.
You are responsible for ensuring that the information submitted during checkout is complete and accurate.
Products & Services
Luminatee offers apparel, merchandise, and other products, many of which are produced specifically after an order is placed.
Because of the nature of made-to-order and print-on-demand production, minor variations may occur between the product displayed online and the finished item. These may include slight differences in:
- Color
- Print placement
- Image positioning
- Sizing
- Stitching
- Garment appearance
Reasonable production variations that do not materially affect the intended use of the product are not necessarily considered defects.
We make reasonable efforts to present product photographs, descriptions, dimensions, and colors accurately. However, the appearance of colors and other visual details may vary depending on your monitor, mobile device, display settings, or other factors outside our control.
Pricing & Availability
Product prices, promotional offers, available designs, product options, and availability may change from time to time without prior notice.
Luminatee reserves the right to:
- Change product prices
- Introduce or end promotions
- Update product specifications
- Add or remove product variations
- Discontinue products
- Limit product quantities or availability
If an issue prevents us from fulfilling an order after payment has been completed, we will review the order and provide an appropriate resolution where necessary.
Billing & Order Information
Customers are responsible for providing accurate and current information when placing an order, including:
- Billing information
- Shipping address
- Recipient details
- Email address
- Other information necessary to process and deliver the order
Luminatee may review, decline, hold, or cancel an order when we reasonably believe that the transaction:
- Contains inaccurate or incomplete information
- Cannot be successfully verified
- Appears fraudulent or unauthorized
- Violates these Terms or another applicable policy
- Presents a payment or security risk
If an order is canceled after payment has been successfully collected, any applicable refund will be handled according to our payment and refund procedures.
Third-Party Services
Luminatee may rely on third-party companies and platforms to support different parts of our operations, including:
- Payment processing
- Product production and fulfillment
- Shipping and delivery
- Website hosting
- Analytics
- Marketing
- Customer support
Third-party services may be governed by their own terms, privacy policies, and operating practices.
Luminatee is not responsible for the independent policies or practices of third-party services that we do not control.
User Content
You may have opportunities to submit reviews, photographs, comments, feedback, suggestions, or other content through our website or related services.
By voluntarily submitting such content, you grant Luminatee a non-exclusive, royalty-free license to use, reproduce, display, publish, and distribute that content for purposes related to our business, website, products, and promotional activities, subject to applicable law.
You represent that content you submit:
- Belongs to you or you have permission to use it.
- Does not infringe the intellectual property or other rights of another person.
- Does not contain unlawful, fraudulent, or intentionally misleading material.
We reserve the right to remove submitted content when appropriate.
Intellectual Property
Unless otherwise stated, content made available through the Luminatee website, including our branding, logos, text, graphics, website elements, product photography, artwork, and original designs, is owned by or licensed to Luminatee and is protected by applicable intellectual property laws.
Such content may not be reproduced, republished, distributed, modified, or commercially exploited without appropriate authorization or prior written permission.
If you believe material available through our website infringes your copyright, please refer to our DMCA Policy for instructions on submitting a copyright notice.
Limitation of Liability
To the fullest extent permitted by applicable law, Luminatee will not be liable for indirect, incidental, special, or consequential damages arising from or related to your access to or use of our website, products, or services.
Nothing in these Terms is intended to exclude or restrict liability that cannot legally be excluded or limited under applicable law.
Your use of the Luminatee website and services is subject to these Terms and applicable law.
Governing Law
These Terms will be governed by and interpreted in accordance with the laws applicable to Luminatee and the applicable laws of the United States, without giving effect to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
Changes to These Terms
Luminatee may revise these Terms of Service periodically to reflect changes in our products, services, website functionality, business practices, or applicable requirements.
Updated Terms will become effective when they are published on this page unless otherwise stated.
Your continued use of our website after updated Terms have been published constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Contact Us
If you have questions about these Terms of Service or need assistance regarding an order or our services, please contact us:
Luminatee
Email: [email protected]
Phone: +1 (213) 377-0499
Address: 9920 SW Tigard St, Portland, OR 97223, United States